In an effort to provide the best customer service possible, B82OH.com has implemented a hassle-free return policy. Products with manufacturing defects must be returned within 30 days from receipt and require a return merchandise authorization number (RMA).
Here’s how it works:
- Contact B82OH.com at support@b82oh.com with your return request.
- We will provide an “return number” for approved items.
- Pack all items to be returned in a shipping box.
- Write a list of every item and place it inside the shipping box.
- Write the “return number” on the outside of the shipping box to expedite the return process.
- Once the return is received and processed by B82OH.com, a credit will be issued to your account.
B82OH.com is not responsible for lost, stolen, or damaged packages. We recommend that all packages be fully insured for your return order in the event it is lost or damaged.
*Credits will only be issued for items purchased from B82OH.com. Due to the delicate nature of the items we sell, all returned items are disposed of immediately once credit has been issued.